Appointments
Requests made online are confirmed only after the hospital contacts you with an available time.
Patient Information
Simple guidance to help you prepare for appointments, payment and your hospital visit.
Plan your care
A smoother hospital visit starts here.
What to bring
Bring identification, referral notes, prescriptions and available medical records relevant to your visit.
Insurance
GMS accepts AAR, SanlamAllianz, AXA Global Healthcare, CIC, APA, Aetna, Bupa Global and Optimum Global. Confirm your plan before travelling.
Accepted medical cover
Insurance providers at GMS Hospital.
Patients can access general and specialist care using cover from the providers listed here.
AAR InsuranceSanlamAllianzAXA Global HealthcareCIC InsuranceAPA InsuranceAetnaBupa GlobalOptimum Global
Coverage must be confirmed. Acceptance may depend on your membership plan, intended service, limits and pre-authorisation requirements. Have your insurance membership details ready when contacting GMS. Other providers are coming onboard.
Frequently asked questions
Before you arrive.
Does an online request confirm my appointment?
No. The form sends a request to the hospital. A member of the team must contact you to confirm the date, time and specialist availability.
How do I confirm insurance coverage?
GMS currently accepts AAR Insurance, SanlamAllianz, AXA Global Healthcare, CIC Insurance, APA Insurance, Aetna, Bupa Global and Optimum Global. Call or WhatsApp with your membership details and intended service because cover can vary by plan and treatment.
What should I bring to a specialist appointment?
Bring identification, referral documents, current medication details, previous test results and a list of questions or symptoms.
What if my condition is urgent?
Call +256 762 666 777 or +256 708 800 010. Do not use an online appointment request for urgent or life-threatening needs.
Where is GMS Hospital located?
Plot 458, Block 10, Balintuma Road, Mengo, Kampala, Uganda.