Appointments
Requests made online are confirmed only after the hospital contacts you with an available time.
Patient Information
Simple guidance to help you prepare for appointments, payment and your hospital visit.
Plan your care
A smoother hospital visit starts here.
What to bring
Bring identification, referral notes, prescriptions and available medical records relevant to your visit.
Insurance
Contact GMS before travelling to confirm whether your insurer and intended service are currently covered.
Frequently asked questions
Before you arrive.
Does an online request confirm my appointment?
No. The form sends a request to the hospital. A member of the team must contact you to confirm the date, time and specialist availability.
How do I confirm insurance coverage?
Call the hospital with your insurer details and the service you require. Coverage can vary by provider, plan and treatment.
What should I bring to a specialist appointment?
Bring identification, referral documents, current medication details, previous test results and a list of questions or symptoms.
What if my condition is urgent?
Call +256 762 666 777 or +256 708 800 010. Do not use an online appointment request for urgent or life-threatening needs.
Where is GMS Hospital located?
Plot 458, Block 10, Balintuma Road, Mengo, Kampala, Uganda.